The week-one rule30% of dropouts happen in week one; past 30% of the course, completion odds reach 75%
What flags a learner. No sign-in for 5 days · missed two consecutive classes · nothing submitted by day 3 · a recording started but under half watched. One signal is a nudge on WhatsApp. Two or more is a phone call from a human within 24 hours, because the learner who is quietly disappearing does not answer email. Every contact is logged here and the flag clears only when they attend or submit again.